PRIVACY POLICY

CARMIM – Cooperativa Agrícola de Reguengos de Monsaraz, CRL. , with headquarters at Rua Professor Mota Pinto, s/n, 7200–412 Reguengos de Monsaraz, Portugal, NIPC 500912629, hereinafter referred to as “CARMIM”, assumes responsibility for the processing of personal data of its employees, customers and partners, ensuring the protection of their privacy and compliance with applicable legislation, in particular the General Data Protection Regulation (GDPR) .

This Privacy Policy applies to all physical and digital channels and CARMIM websites that mention it, including the website www.carmim.eu .

Responsibilities
  • CARMIM's Data Protection Manager (DPO) ensures that this statement is available prior to any collection or processing of personal data.
  • All employees who interact with personal data must ensure that this policy is part of their daily practices, with an emphasis on security mechanisms and appropriate processing.
Data Protection Officer: Jorge Mantas
Telephone: +351 266 508 200 (Call to national landline network)
E-mail: protecao.dados@carmim.eu
Personal Data Collected

CARMIM collects personal data from employees, customers, and partners, but does not process sensitive data. For employees, we collect their name, email address, position, and telephone number for the purposes of providing goods and services, internal organizational processes, and compliance with tax and legal obligations. For customers and partners, we collect their name, email address, telephone number, address, zip code, CNPJ (Brazilian Corporate Taxpayer Registry), purchase history, and any data associated with the use of the Online Store , including information necessary for order processing, product delivery, and potential financial transactions. This data is used for the acquisition, delivery, and provision of products or services, issuance of legal documents, commercial prospecting (direct marketing), events, training, and technical information about products and services.

Direct Marketing
  • CARMIM may use your data to send information about products or services of interest.
  • Consent is explicit and can be withdrawn at any time by emailing protecao.dados@carmim.eu or in person at CARMIM’s facilities.
  • CARMIM does not sell or share its database with third parties.
Data Access and Disclosure
  • Personal data is not disclosed to third parties without consent, except when necessary for the execution of services, compliance with the law or by order of a competent authority.
  • All employees or partners with access to data receive appropriate training and are required to comply with this policy.
  • Where applicable, contracts with third parties ensure that data is only used for the purposes specified.
Data Storage and Preservation
  • Personal data is stored internally or through trusted partners, with appropriate security measures.
  • The retention period is defined based on the need for processing and applicable legislation.
  • If you have any questions about how long your data will be stored, please contact protecao.dados@carmim.eu .
Data Security
  • CARMIM adopts technical and organizational measures to protect data against unauthorized access, loss, destruction or illegal processing.
  • It is the user's responsibility to ensure the security of their device and access, including up-to-date antivirus software and secure browser configuration.
Cookies
  • The CARMIM website uses cookies to improve the browsing experience and personalize content.
  • The user can configure the browser to refuse cookies, although some features of the website may not function correctly.
  • Cookies are not shared with third parties.
  • To withdraw consent or disable cookies, please contact protecao.dados@carmim.eu .
Third Party Links
  • The CARMIM website may contain links to external websites.
  • CARMIM's privacy policy does not apply to these sites, and it is recommended that you read the specific policies of each one.
User Rights

According to the GDPR, the user has the right to:

  1. Access: Request a copy of personal data.
  2. Rectification: Correct incorrect or incomplete data.
  3. Forgetfulness: Request deletion of personal data.
  4. Restriction: Restrict the processing of your data.
  5. Portability: Transferring data to another organization.
  6. Oppose: Object to certain treatments, such as direct marketing.
  7. Automated Processing: Object to automated decisions, including profiling.
  8. Complaint: File a complaint if your rights are not respected.

To exercise any right, please contact CARMIM's DPO: protecao.dados@carmim.eu  or in person.

Complaints

  • Complaints about data processing can be directed to the DPO.

Supervisory Authority Contact
National Data Protection Commission (CNPD)
Av. D. Carlos I, 134, 1st, 1200-651 Lisbon, Portugal
Telephone: +351 213 928 400 (Call to national landline network)
E-mail: geral@cnpd.pt
Changes to the Privacy Policy
  • CARMIM may update this Policy at any time, particularly to adapt to legislative changes.
  • We recommend that you visit this page periodically to check the latest version.